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Moorepay Logs

This screen allows the user to view and download the details of an error log file in the system.

(Hover over with your mouse to see the sample image in full size.)

Prerequisites

  • No prerequisites.

Rules and Guidelines

  • Each log file has its own unique reference ID. Input the Log Reference ID or the Moorepay File Library in the Search bar to display the details of a log file.
  • Note that this screen is only available to Vendor Ops and Vendor Support type users.
  • With the exception of the "Status" field, all fields on the screen are Read-only.

Field Information

ClosedLog Reference ID

This field displays the unique reference ID of the error log file.

ClosedMoorepay Library

This field displays the system library where the error log was found / had occurred.

ClosedMoorepay Session ID

This field displays the user's session ID.

ClosedStatus

This field displays the status of the error log.

  • A dropdown menu in the field allows the user to select from the following options: 'N' (New) or 'R' (Resolved).

 

ClosedLog Date

This field displays the date when the log was created.

ClosedLog Time

This field displays the time when the log was created.

 

Link

ClosedDownload Log File

Click this link to display the details of the log file on a separate browser tab.