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User Preferences

This screen is used to assign an email address to a selected user. This will override the Business/Personal email address stored against the ID Number on the Other Contacts window.

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Prerequisites

Rules and Guidelines

  • Entry of an email address will override details stored against the employee's ID Number.

Field Information

ClosedNotification Method

Select the notification method.

Options Description
Email This option enables the user to be notified by email.
None The user will not be notified of any required tasks.

 

ClosedEmail Address

The email address is used when sending any emails from within this workflow including Notifications, Email Tasks and Escalation Emails to Administrators.

  • If the notification method is set to 'Email', the recipient's business email address will be populated when saved.
  • If this field is left blank, the business email address of the employee will be used.
  • If the 'Business email address' is blank, the personal email address will be used.